YOUR
REDWELL
GUIDE
We've answered the most common questions about our devices and Red Light therapy right here.
What exactly is Red Light Therapy?
How beneficial light powers your body's natural ability to heal and rejuvenate.
Redwell Compared to Red Light Therapy Masks?
Panels provide 5x more power and broader coverage for quicker full-body results, unlike masks' lower intensity and face-only focus.
How long does it take to see results?
Some benefits are fast, but the best, long-term results come from consistent use.
How often should I use my device?
We recommend short 10-15 minute sessions, just 3 to 5 times per week.
Do I need to wear eye protection?
Yes. We strongly recommend the provided eyewear for a comfortable and relaxing session.
Is Red Light Therapy safe?
A safe, non-invasive treatment with zero harmful UV rays, backed by thousands of studies.
USAGE & BEST PRACTICES
Position yourself about 15-30 cm (6-12 inches) away from the device for optimal results.
For best results, use your Redwell device on clean, dry skin first.
- Why? Lotions and serums can block or reflect the light, reducing the effectiveness of the treatment.
- When to Apply: You can apply all your skincare products immediately after your session is complete.
HEALTH & SAFETY
Yes, we recommend using the provided eyewear, especially for facial treatments.
- The LEDs are very bright and can be uncomfortable to look at directly.
- While the light itself isn't damaging, using the eyewear ensures a comfortable and relaxing session.
We advise consulting with your doctor first.
- While Red Light Therapy is generally safe, it's always best practice to get professional medical advice if you are pregnant, have active cancer, or are taking photosensitizing medication.
OUR PRODUCTS
Redwell products are designed with simplicity in mind for new users, combining ease of use with powerful results.
- Multi-Wavelength Tech: Red and near-infrared lights for targeted benefits like collagen boosting and muscle recovery.
- High Irradiance: Up to 150-200 mW/cm² for effective 10-15 minute sessions, 5x faster than basic devices.
- Versatile Sizes: From compact panels for home use to larger ones for full-body coverage.
- User-Friendly Controls: Intuitive timers and stands, plus app integration for tracking progress.
All models deliver our core technology. The main difference is power and treatment area.
- SmartGlow: Best for targeted treatments (face, specific joints, hands).
- Glow & GlowPro Panels: Best for larger or full-body treatments, offering more power and four wavelengths for faster, more comprehensive sessions.
SUPPORT
Every Redwell device is protected by a comprehensive 2-Year Limited Warranty.
Yes, we offer fast and reliable shipping to all 63 provinces. Delivery is typically 1-2 days in HCMC and 3-5 days for other provinces.
No matching questions found. Please try a different search term.
WANT TO KNOW MORE?
Our team is ready to provide a personal answer. Chat with us directly on Zalo for a fast, helpful response.
